head coach

front desk agent

coach

fitness instructor

crew member

[solidcore]

Reflecting on my tenure at Solidcore, it’s clear that while the opportunity for growth was present, the experience ultimately fell short of expectations due to several core issues. The dynamic, open-plan office, while designed to foster collaboration, often compromised privacy and made focused work challenging. This was particularly problematic when handling sensitive tasks, illustrating a disconnect between the intended collaborative space and the practical needs of employees.

My efforts to align with management on priorities frequently encountered obstacles, as the drive for innovation often clashed with the need for operational consistency. This misalignment led to considerable stress and extended hours, exacerbated by the rapid pace of organizational change and unclear communication. Initiatives I led, intended to drive progress, sometimes felt unsupported or misaligned with undisclosed managerial visions, highlighting a gap in effective leadership communication.

The emphasis on fitness and team participation, meant to build community, paradoxically added pressure to conform to a specific lifestyle, somewhat alienating those who might not fully embrace the fitness culture. While the flexibility of remote work and the casual dress code offered some reprieve, they could not fully mitigate the overarching pressures of the workplace culture.

Dealing with conflicting priorities and navigating vendor relationships added to the complexity of my role, challenges amplified by the company's transition to a larger organization. This often hindered the execution of projects and initiatives I was passionate about, leaving me to question the efficacy of our strategies and the support from management.

While there were moments of fulfillment, particularly in contributing to policy and strategic initiatives, they were overshadowed by the overall sense of misalignment and the relentless pursuit of results at the cost of employee well-being. The all-hands meetings, though insightful, could not bridge the gap between the vision presented by leadership and the reality of the day-to-day work environment.

In retrospect, my journey at Solidcore was marked more by its challenges than its successes. Despite the potential for meaningful work and impact, the environment ultimately proved to be more taxing than rewarding, underscoring the importance of clear communication, genuine support, and alignment between employee efforts and management expectations.

Very technical, hard as in strict rules and procedures- coaching on mic for the entire duration of class with little to few gaps In speaking to form, action, motivation and using each clients name at least 8x during each class.  

A typical day can vary- as many changes are constant.  Arrive 20 min before class to be on time- pre class responsibilities include cleaning, stocking, and any kind of maintenance to assure it is right per standards 

Pay is rev share after completing 3 mo probation period- Promotion is not guaranteed- studio utilization is a major component.  So if you get bad time slots you can basically just know it will likely not happen.  

Culture is akin to a cliquey sorority.  You can be in and out at the same time 

Coaches are required to coach accordingly and be fully on and ready to have their schedule potentially changed every month.  And be prepared to complete the entire online module within the first year- only to have more come along every quarter there after- often the changes require a test.  
Coaches are evaluated every trimester-by their HCCMS ;  Annually coaches must submit a filmed evaluation- often only give a week or less to complete and submit.  The annual evaluation holds a lot of weight in terms of promotion.  

Clients are great- HCCMs are great too-  upper management less so-  very condescending, lacks empathy, and doesn’t take accountability.  

It’s fun for a bit- until it’s not 

I wanted to love this job and was super excited to join this company but i quickly realized they don’t care about anything but making money. They say you get a work life balance with working at this company but you absolutely don’t. You get unlimited PTO, sounds great huh? Until you actually try to take off and get denied because the only way you can is if someone covers for you. You cannot for any reason cancel classes. If you’re sick you have to work, lose your voice... well better suck it up. Eat cough drops and drink tea. If you want a job that will burn you out, definitely work here because they have no problem taking advantage of you. Their “work from home” policy is a joke too. Once you work from home you get yelled at because you’re not at the studio even though you’re three days into the week and already put 35 hours in. 

It is clear that the company's number one priority is making money. Numbers matter more than the actual humans, and it's quite disheartening. We are regularly told that we are replaceable (which, I understand is technically true but it's in no way a supportive culture). There is absolutely no work/life balance. Studio managers are constantly being told to do more even though we're all regularly pulling 10-16 hours of work each day. The studio manager coaching quota has regularly been a topic of change with all managers, and we've begged to have it re-evaluated because we are expected to coach 15 classes a week (~30 hours) PLUS complete 40 hours of management work. Since we are exempt employees, there is no overtime and there is legally no max that we can work. If you are sick, you must push past it, make yourself worse and then just deal with it. Why not just get another job? Given the current state of the world, I'd need three masters degrees to get anything nearly respectable & quite honestly, I need the health insurance that this job provides. Because of this job, my relationships are struggling in every arena & I have never felt more burnt out, undervalued and mentally/physically exhausted in my life.  

The Core Crew position at [solidcore] is a strong entry point for anyone interested in boutique fitness, customer experience, or studio operations. The role is fast-paced and requires consistency, professionalism, and a positive attitude, especially during peak class times. Responsibilities such as greeting clients, managing check-ins, cleaning equipment, and supporting coaches are clearly defined and essential to the studio’s success. Management generally provides structured onboarding and clear expectations, which helps new hires ramp up quickly. The team-oriented environment stands out; collaboration and accountability are emphasized, and strong performers are recognized. Scheduling can be demanding, with early mornings or weekends required, but flexibility is often available with advance notice. The free or discounted classes are a meaningful perk and encourage staff to stay engaged with the brand. Overall, the Core Crew role is well-suited for motivated individuals who thrive in high-energy environments and value structure, teamwork, and customer service excellence.

Despite how lovely the other instructors and some of the staff can be, it all comes down to the managers. If a manager doesn’t like you, you will get less classes on the schedule or poor class times with no explanation. There is no one to speak to about it as the balance of power is skewed. You cannot go ‘above’ a manager or regional manager for fear of retaliation and punishment on their end. For example, if you complain, you are just given less classes and thus less pay.
There is no meaningful structure for promotion. They give you a ways to achieve but it’s unfair. For example, you have to hit certain KPIs. But if you are given less classes or poor class times, you can’t hit those KPIs because you haven’t taught enough classes or classes do not fill, I’m not sure if this is the same in every region but I know in NY and Miami, unless you are on the good side of the people who make your schedule, you’re not going to get paid or promoted and there’s no one corporate who can help you. It really sucks. 

I had a positive experience working with this team overall. The atmosphere is genuinely friendly and collaborative, which makes day-to-day work enjoyable. Colleagues are supportive, and there’s a strong sense of teamwork that helps projects move forward smoothly. Management is approachable and open to feedback, which creates a comfortable environment for sharing ideas and concerns.

One of the biggest advantages is the flexibility offered in terms of scheduling and work style. This makes it easier to maintain a healthy work-life balance. There are also opportunities to learn new skills and grow professionally, especially if you take initiative.

That said, there are areas that could be improved, such as clearer communication around long-term goals and more structured career progression paths. Overall, it’s a great place for those who value a relaxed, fun, and flexible work environment while still being productive and engaged.

[solidcore] is by far the most unique, effective, 50minutes of the day. It is a very challenging workout but the coaching and the class sense of community make it accessible and motivating (not in a cheesy workout video sort of way). Working here is a great blend of freedom in your schedule and classes but also structure being that they teach you everything you need to be a successful coach and the support continues after training is finished. Coach training is far superior to any other program I've seen, you wont finish feeling unprepared or full of questions even if you've never instructed group fitness before. Class sizes are small which is great because most clients feel like the have the same experience as having a personal trainer at a fraction of the cost. The coaching environment is fun, positive, and I wouldn't want to be anywhere else.

[solidcore] is an awesome place to work.  The community that is created not only by the coaches, but by the clients, is by far the most motivating, energetic, and positive communities to be a part of.  Coaches have the freedom to be creative in their sequences as well as the freedom to let their unique personalities shine through.  [solidcore] has the best earning potential of any group fitness I've ever seen.  The leadership truly cares about it's employees and caters to the availability of each individual coach . If your looking for a way to be in the fitness field and truly enjoy watching clients work super hard, come try a class and consider becoming a coach.

Working front desk at [solidcore] has been such a rewarding experience for me. I love being the first person clients see when they walk in and setting the tone for their entire workout. It has really strengthened my communication and customer service skills because I’m constantly interacting with different personalities and making sure everyone feels welcomed and supported. The fast-paced environment keeps every shift interesting, and I enjoy balancing check-ins, answering questions, and helping resolve any scheduling issues. I also appreciate being part of a team that motivates people to push themselves and prioritize their health. Seeing clients leave feeling stronger and more confident makes the job feel meaningful and fulfilling.

Top Job Titles	Average Salary
Head coach 93 salaries reported	$61,231 per year
Front desk agent 166 salaries reported	$16.01 per hour
Coach 97 salaries reported	$28.36 per hour
Fitness instructor 4 salaries reported	$25.38 per hour
Crew member 42 salaries reported	$16.08 per hour

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